The Aikens concierge experience

The Aikens Concierge Experience

Personalized attention, seamless coordination, and thoughtful care; so your family can focus on what matters most.

For families who desire a more personalized, seamless, and refined experience, Aikens Concierge Services provide additional space, dedicated support, enhanced comfort, and thoughtful attention to every detail.

More Than a Service - A Guided Experience

The Aikens Concierge Experience is designed to remove stress, provide comfort, and ensure every detail is handled with precision and care.


From the moment you engage with us, a dedicated Concierge Representative is assigned to your family, guiding, coordinating, and supporting you every step of the way.


From transportation and coordination to personalized service enhancements, our team remains by your side, allowing you to focus on what matters most: honoring your loved one and being present with family.

How the Concierge Experience Works

1. Personal Consultation

We meet with your family to understand your needs, wishes, and vision.

2. Dedicated Concierge Assigned

You receive a single point of contact; your advocate and coordinator.

3. Seamless Planning & Coordination

We handle logistics, scheduling, transportation, and details.

4. A Fully Supported Experience

From service to fellowship to family support spaces; everything is prepared.

A Night Reserved Exclusively for Your Family

An Entire Evening Reserved – Just for Your Family

No sharing. No rushing. No distractions.
Just time, space, and support; centered entirely around your family.

As part of our Concierge Experience, your family receives a dedicated evening where the entire facility is reserved solely for you and your loved ones; creating a private, seamless, and meaningful experience from beginning to end.

What Makes This Experience Different

  • Entire facility reserved exclusively for your family
  • Dedicated Concierge Service Representative (ACSR)
  • Private, uninterrupted time with your loved one
  • Seamless coordination from arrival to departure

Chapel of Hope - A serene and spacious setting designed for reflection, connection, and honoring your loved one.

Peace Chapel — arranged for food, fellowship, and connection -Thoughtfully arranged for gathering, sharing stories, and being together—without ever leaving the building.

Family Comfort Lounge — a private space for children and loved ones

Serenity Chapel — a Space for Reflection & Tribute

Concierge Service Packages

Choose the level of service that best reflects your family's needs and preferences.

Signature Concierge Experience

  • Dedicated ACSR
  • Service day oversight
  • Family guidance throughout the process
  • Full transportation services (multi-day support)
  • Priority chapel selection
  • Cemetery coordination assistance
  • Enhanced service coordination
  • Concierge presence across all events

Premier Concierge

  • Everything in Signature 
  • Full-service concierge experience
  • Continuous support for up to 72 hours
  • Transportation for family, errands, and services
  • Hotel coordination (if needed)
  • Fully catered evening reception for approximately 45–50 guests

Explore Our Private Collection:

Concierge Funeral Service Packages

A curated selection of our most elevated service offerings.

For families seeking a more detailed overview of our Concierge Service Packages, we invite you to review our curated brochures.

Access is available upon request to ensure a personalized and guided experience.

Signature Concierge Packages

Each of our Signature Packages includes the full Aikens Concierge Experience, enhanced with premium selections, elevated personalization, and expanded service.

  • Presidential Package 
  • Imperial Package 
  • Millennium Package 
  • Promethean Package

The Aikens Signature Concierge Collection

An elevated standard of care, service, and presentation—thoughtfully designed for families who desire more.

Every package includes the full Aikens Concierge Experience.

Guidance You Can Trust During a Difficult Time

We understand that making decisions during this time can feel overwhelming.


That’s why each of our Signature Packages has been thoughtfully designed to provide clarity, simplicity, and complete care; so your family can focus on what matters most.

Included in Every Signature Package

  • Dedicated Concierge Service Representative (ACSR) 
  • Exclusive Evening (your strongest differentiator) 
  • Full-service Coordination 
  • Transportation + Logistics Handled 
  • Personalized Tribute Creation
This is not an add-on. This is your experience.

1. Promethean - The Highest Expression of Honor & Legacy

  • 48 oz. Solid Bronze Casket 
  • Full Tier V Floral 
  • Three Limousines or One Limousine and One Sprinter Van
  • Full Concierge

2. Millennium - A Distinguished and Complete Tribute

  • A Distinguished and Complete Tribute

3. Imperial - Timeless Elegance with Thoughtful Value

  • Bronze/Copper Casket 
  • Full Tier V Floral 
  • Three Limousines or One Sprinter Van
  • Full Concierge

4. Presidential - A Refined and Meaningful Celebration

  • Premium 16 Gauge/Semi-precious Metal or Premium Hardwood
  • Full Tier V Floral
  • Two Limousines or One Sprinter Van
  • Full Concierge

All Packages Include:

  • Concierge Experience
  • Professional Services
  • Transportation
  • Exclusive and Full Use of Facilities
  • Tribute Coordination

Differences are reflected in casket selection, floral presentation, and level of enhancement.

Enhance Any Service with Aikens Concierge Experience

While our Signature Packages include Concierge services, this experience can also be added to any service level for families who desire additional support, privacy, and care.

Further personalize your experience with optional enhancements designed to provide comfort, convenience, and meaningful touches.


Examples:

  • Airport pickup and guest transportation
  • Hotel accommodations coordination
  • Private family viewings
  • Repast coordination support
  • Custom memorial elements (dove release, etc.)

Let Us Take Care of Every Detail

Our Concierge Services are designed to bring peace of mind during a difficult time. With Aikens, you are never alone—we are here to guide, support, and serve with excellence.

Honoring a life means acknowledging the uniqueness of the deceased: their personality, life choices, and the path they walked in life. Creating a meaningful ceremony and bringing family and friends together at a time of loss gives shape, voice and color to our feelings and can help satisfy our desire to honor those we love. In addition to our traditional funeral, burial and cremation services, we offer a full suite of services designed to enhance the ceremony. No matter the setting, style, or direction you choose, our professional staff are honored to assist you in creating a service that reflects your loved one's unique life journey.

Monarch butterfly with orange and black wings on an open hand, green blurred background.

Butterfly Releases

Celebrate the life of a loved one with a memorial butterfly release. Releasing live butterflies in memory of a loved one is an easy addition. Personalized individual release envelopes are included, or a mass release Decorator Box can be used to release butterflies all at once. Releasing live butterflies to honor a loved one is an extraordinary tribute, as the butterfly gracefully flying away is nature’s ultimate symbol of change, transformation, and majesty. And for those releasing in memory of a loved one, it is remembering the joy and happiness of having them in our lives and releasing them to a new and better place. Note: Releases must be done during the day with temperatures over 70 degrees.

Logo for Inman, a funeral shipping service, with a globe and text

Travel Plan By Inman

When a loved one dies away from home, bringing them back home can be expensive. Aikens Funeral Home is proud to partner with Inman Shipping Worldwide, the largest provider of repatriation services in the world, and now offers Travel Plan by Inman. This low-cost plan is a way to ensure that your family will be shielded from any unexpected death care expenses during your travels. In the untimely event a family member dies away from home, contact us immediately, and one of our funeral directors will work with funeral professionals where the death occurred to obtain the correct paperwork and arrange shipping. This plan will cover all costs associated with preparation and transportation, should a death take place more than 75 miles from your legal residence.

Mariachi band playing instruments, wearing red and white suits.

Mariachi Band

Losing a loved one is always difficult and planning the funeral can be a real headache. Consider hiring a Mariachi band to honor your loved one’s passing and embrace the music Mexicans have been using in all forms of celebrations and somber events. Do not let this day be nothing but tears and sadness—celebrate your loved ones and let everyone party a little bit. While Mariachi music has a very upbeat sound, the lyrics can be quite moving and beautiful and especially appropriate for funerals. Have us perform at the burial site or at the funeral mass. Even those who do not speak or understand Spanish will feel the strong emotions found in these songs. Some will be upbeat and similar to those you hear at big parties, but others will evoke completely different emotions and instruments may be used differently than expected.

Horse-drawn red carriage with black top; horse wearing harness stands on paved path near green grass and trees.

Horse & Carriage

For those who prefer a more regal celebration during a funeral or cremation service procession, our Horse & Carriage option was designed with you in mind. The sight of a horse-drawn carriage can evoke powerful emotions and symbolism. Two beautiful horses pulling a hand-crafted wood and glass buggy encasing your loved one's casket creates a beautiful scene and peace of mind knowing your loved one is being honored with style. The regal presence of the horse symbolizes strength and nobility, while the graceful carriage represents a peaceful journey to the final resting place. 

People toasting with red wine glasses outdoors in sunlight.

Life Celebrations

This event allows friends and family to gather and find support while sharing memories and heartfelt emotions. It’s a type of service that enables you to share your loved one’s story in a way that is genuine to the life they led and aligned with the values that they held close. These celebrations usually take place weeks or months after the passing and quite often after the funeral or burial services have already occurred. Families often use our facilities, or we’ve assisted with ceremonies conducted at other beautiful venues around the Tampa Bay area. Our team is there every step of the way to help you design the perfect life celebration to reflect and appreciate your loved one.

Person pointing to a transparent video player interface. Bokeh background, plaid shirt.

Live Streaming

We are proud to offer live streaming of our services. Aikens Funeral Home has embraced technology by installing a best-in-class live streaming system in both chapels. We can now provide high-quality webcasts for family members and friends who are unable to attend in person. Leading the industry with cutting-edge technology, Aikens can now provide families with online broadcasts of the funeral, graveside, or memorial service from almost anywhere, to allow loved ones who cannot attend in person to listen to the ceremony live over the Internet.

Hand releasing gray sand, with a blurred, pastel sky and ground in the background.

Cremated Remains Scattering

Scattering cremated remains is a meaningful way for family and friends to memorialize a loved one. Most people choose to scatter ashes in places where the deceased loved to visit while they were still alive. Families may scatter remains in a special place or choose cremation jewelry to keep the loved one nearby. However, one method of managing cremated remains that’s growing more popular in the Tampa area is burial at sea. The ocean holds a special meaning for many people—for ardent fishermen, for those who may have spent a military career at sea, or even for those who simply treasured wonderful memories of beach vacations with family and friends. In most cases, the cremated remains are transported off the coast and scattered into the ocean. It’s a beautiful and fitting way of returning an ocean-loving individual to nature, and whenever Tampa families see the sea, they remember their lost loved one.

Trumpet resting on sheet music on a wooden surface.

Music & Musicians

Your loved ones deserve the most meaningful farewell possible, and music plays a key role at any service. Even though we may often associate music with joyfulness and festivities, the right music can personalize the service and make it a memorable occasion. We can arrange for musicians to perform during the service, or simply create a playlist to play over our state-of-the-art sound system. Aikens Funeral Home has group music and webcasting license with BMI, ASCAP and SESAC, enabling us to legally broadcast funeral services that include copyrighted music and video.

Photographer kneels near flowers, taking a photo with a camera. People in suits stand in the background.

A Snapshot of the Services

The day your family and friends come out to celebrate the life of your loved one should never be forgotten. Let us take professional and quality photos of your loved one's unique service and place the pictures in a beautiful photo album to always keep your loved one’s legacy alive. Pictures are a snapshot of life’s journey. Contact us today to view examples of previous albums.

World map with flight paths radiating outwards from a central point in the United States.

Shipping Services

If a death occurs away from home, one of our funeral directors will assist you in getting your loved one back so that the proper arrangements can be made and carried out promptly. We will help you bring the deceased home from anywhere on the globe. Upon finding out about a death away from home, contact us immediately. We will arrange for the shipping of the deceased and coordinate the arrangements for their return. One of our funeral directors will work with funeral professionals where the death occurred to obtain the correct paperwork and arrange shipping.

A white dove taking flight from a hand against a bright blue sky.

Dove Releases

To honor the life of a loved one, many families like to experience the beauty and freedom of doves in flight as they are released at the end of their loved ones service. A ceremonial dove release at a funeral or memorial is said to have a healing or soothing effect for many people. Releasing the doves has been compared to releasing the spirit, and of course, as the doves fly away you can visually see a departure giving closure to many people. This powerful and symbolic ceremony comforts family and friends in knowing that their loved one is now at peace and in a better place with his or her creator.

Balloons released into a bright blue sky. Mostly white balloons with pops of green, purple, and pink. Trees at bottom right.

Balloon Releases

Our remembrance balloons are a beautifully simple and affordable way to add a personal touch to a funeral, burial, memorial service, or celebration of life. These memorial balloons are suitable for air or helium inflation and are 100% biodegradable. They come with a heartfelt message inscribed, or they can be accompanied by compostable balloon seals and message tags, which can be tied to the balloons so that guests can write a short message or share a special memory as part of the ceremony.

Emblem for Aikens Funeral Home, featuring a crowned

Aftercare Program

Our After Care Program is designed to assist families with practical matters that must be attended to after the services have taken place. Our funeral home provides this complimentary service to every family. One of our Aftercare Specialists will automatically reach out and offer to help you to review and manage all of those important services and support available to you.